Frequently Asked Questions
Discover everything you need to know about our premium sleep solutions and services.
What is the average delivery time for a Dorelan mattress?
Since each Dorelan mattress is crafted with precision in Italy, the standard delivery time is usually between 2 to 4 weeks, depending on your specific location and model selection.
Do you offer a trial period for your products?
Yes, we offer a 100-night sleep trial on selected mattress models to ensure you have found the perfect match for your comfort and posture needs.
What kind of warranty comes with a Dorelan bed?
All our mattresses come with a comprehensive 10-year warranty that covers manufacturing defects and structural integrity, reflecting our commitment to long-lasting quality.
Are Dorelan products certified for safety and hygiene?
Absolutely. Our products hold the OEKO-TEX Standard 100 certification, ensuring they are free from harmful substances, and many models are classified as Class 1 Medical Devices.
How do I clean and maintain my Dorelan mattress?
Most of our mattresses feature removable, machine-washable covers. We recommend regular airing of the mattress and rotating it head-to-toe every six months to maintain optimal performance.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through our partner providers to help you invest in your sleep health.